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Returns & Exchanges

Helen’s Jewels allows a 100% refund for orders returned within 21 days of purchase on price paid at time of checkout. All products will be refunded, once we receive your returned items. Questions? Call us at 1-650-383-8611 or email us at support@helensjewels.com. 

Please send all returns to:

Helen's Jewels

1233 Broadway

Burlingame, CA 94010


Exchanges are not accepted. If you would like a different item, please return yours first, then make another purchase on the site. 

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